Personal Data Protection Policy

The company POWERTRONIK SINGLE-MEMBER PRIVATE COMPANY (hereinafter referred to as “the Company”) places great importance on the protection of personal data of all individuals who interact with it. This Personal Data Protection Policy (hereinafter the “Policy”) concerns the conditions related to the collection, storage, and use of personal data by the Owner and the website located at: www.powertronik.gr, based in Oreokastro, Thessalonikis Street, No. 102A, P.C. 57013, Tel: +30 2310 696147, Email: info@powertronik.gr

 

1. What are personal data?

The term “personal data,” as used in this Policy, refers to information concerning natural persons, whether private individuals or professionals. Such information may include, indicatively, the full name, email address, telephone number, etc. These data can be used to identify a customer or visitor of the website (hereinafter “Personal Data” or “Data”).

 

2. What is the Processing of Personal Data?

“Processing of Personal Data” refers to any operation or set of operations performed on personal data of natural persons, such as collection, recording, organization, storage, adaptation, alteration, retrieval, consultation, use, disclosure to third parties, dissemination, correlation, combination, restriction, erasure, and destruction.

 

3. How are your data collected?

We collect information related to you, among others, in the following cases:

A) When you contact us directly, either by phone or through our website, to request information about the services we provide.

B) Please help us keep your information up to date by notifying us of any changes to your personal data.

 

4. What types of personal data do we collect about you?

The following categories of data related to you may be collected and further processed through the various services and means of communication described in this Policy:

A) Contact Data, such as your full name, telephone numbers, and email address.

B) Website and Communication Usage Data, meaning information related to how you use our website and whether you open or forward our communications, including information collected through cookies (our Website’s Cookie Policy, available here, sets out the relevant details).

 

5. For what purpose do we process your data?

We process your data when you visit our website in order to determine where our website traffic originates from, for reasons related to improving it so that we can provide you with even better and more targeted services. Your email address is collected only when you send us a message with an inquiry regarding our services.

 

6. What is the legal basis for processing your data by the Company?

For your data related to the use of Cookies, the lawful basis for processing is your consent.

 

7. Who are the recipients of your data?

The recipients of your data are only the strictly necessary personnel of the Company, who are bound by absolute confidentiality and discretion. We may share or disclose your data when you have expressly requested it, or when required by law.

 

8. How do we ensure that Data Processors respect your Personal Data?

The Data Processors have contractually agreed and committed to the Company to maintain confidentiality, not to transmit Data to third parties without the Company’s permission, to take appropriate security measures, and to comply with the legal framework for the protection of personal data, particularly the European General Data Protection Regulation (EU) 2016/679 (G.D.P.R.).

 

9. Do we transfer your data abroad?

Your data is not transferred outside the European Union. Your Personal Data is stored and processed solely within the European Union.

 

10. How long do we retain your Data and when do we delete it?

The data you provide will be kept/stored by us only for as long as necessary to fulfill the purpose for which you have shared your data with us, and always in full compliance with applicable legal provisions. In particular, with regard to the data concerning you that we process, such data is retained after receiving your relevant consent, which is granted upon reading and accepting the Privacy Policy posted on the homepage of our website (www.powertronik.gr) and until you revoke it.

The Data collected through Cookies is deleted in accordance with our Cookies Policy.

We restrict access to your data only to those individuals who need to use it for the specific purpose.

 

11. Is your Data secure?

We are committed to ensuring the absolute protection of your Personal Data. We have implemented appropriate organizational and technical measures to safeguard your Data against any accidental or unlawful processing.

We use an SSL (Secure Socket Layer) Security Certificate to ensure the secure exchange of data between our website and your browser.

These measures are reviewed and updated whenever deemed necessary.

The processing of your Data in any manner is permitted only by persons authorized by us, including our employees and partners, solely for the purposes mentioned above.

 

12. What are your rights as a data subject and how can you exercise them?

A) You have the right of access to your personal data. This means that you have the right to be informed by us whether we are processing your Data. If we are processing your Data, you can request information regarding the purpose of processing, the categories of your Data we hold, the recipients of your Data, the duration of storage, whether automated decision-making takes place, as well as information about your other rights, such as correction, deletion, restriction of processing, and lodging a complaint with the Hellenic Data Protection Authority.

B) You have the right to rectify inaccurate personal data. If you discover that any of your Data is incorrect, you may submit a request for its correction.

C) You have the right to erasure (right to be forgotten). You may request that we delete your Data if it is no longer necessary for the purposes mentioned above, or if you wish to withdraw your consent, where consent is the only lawful basis for processing.

D) You have the right to data portability. You may request to receive the Data you have provided to us in a structured, commonly used, and machine-readable format, or ask us to transmit it to another controller.

E) You have the right to restrict processing. You may request that we restrict the processing of your Data while your objections to such processing are being examined.

F) You have the right to object to the processing of your Data. You may object to the processing of your Data or withdraw your consent, and we will cease processing your Data unless there are compelling and legitimate grounds that override your rights.

 

13) How can you exercise your rights?

If you wish to contact us regarding any matter related to the processing of your Data and the exercise of your rights, you may contact the Company’s Data Protection Officer at the address: 102A Thessalonikis Street, Oraiokastro, P.C. 570 13, or via email at: info@powertronik.gr

 

14) When do we respond to your requests?

Our response to your requests is provided free of charge and without undue delay, and in any case within one (1) calendar month from the date we receive your request. However, if your request is complex or if there is a large number of requests, we will inform you within the month if we need an extension of up to two (2) additional months, within which we will provide our response.

 

15) Where can you contact us regarding the progress of your requests?

For more information, you may contact the Company’s Data Protection Officer at the address: 102A Thessalonikis Street, Oraiokastro, P.C. 570 13, or via email at: info@powertronik.gr

 

16) Do we use automated decision-making, including profiling, when processing your data?

We do not make decisions, nor do we engage in profiling, based on automated processing of your Data.

Our website www.powertronik.gr uses “cookies”, always following prior notification and your consent.

 

17) What is the applicable law regarding the processing of your data by us?

The processing of your data is carried out in accordance with the General Data Protection Regulation 2016/679/EU and, in general, the applicable national and European legislative and regulatory framework for the protection of personal data.

 

18) Where can you lodge a complaint if we violate the applicable data protection law?

You have the right to file a complaint with the Hellenic Data Protection Authority at the address: 1-3 Kifisias Street, Athens, P.C. 115 23, or via email at: contact@dpa.gr if you believe that the processing of your Personal Data violates the applicable national legislation and regulatory framework for personal data protection.

 

19) How will you be informed of any changes to this policy?

We will update this Policy whenever necessary. If there are significant changes to the Policy or to the way we use your personal data, we will notify you either by publishing a notice in a visible location on the website www.powertronik.gr before the changes take effect, or by any other appropriate means. We encourage you to read this Policy regularly to stay informed about how your Data is protected.

The Company is the Data Controller of the Data it processes. Our address is: 102A Thessalonikis Street, Oraiokastro, P.C. 570 13. The email address is: info@powertronik.gr

 

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